At Ocean Optics, our relationship with our customer doesn't end once the order ships. We provide support and technical support on a number of levels in order to set our customers up for success.

Whether you need help getting started or troubleshooting a challenge, we offer a number of solutions.

	Manuals and Operating Instructions View and save manuals and operating instructions for hundreds of Ocean Optics products.
	Engineering Documents Download data sheets from our Engineering Department for OEM and end users.
	Hardware Support Call our TTS group with any concerns of application or software compatibility, hardware problems or equipment malfunction. They will evaluate your issue and suggest solutions or present you with a contingency plan to have your system up and running in no time.
	Software Support Ocean Optics supports all software requirements for setting up your system and any software-related concerns for the duration of your software license in accordance with our software agreement. Yearly renewal of the software license includes continuous support of the software.
	Additional Software Support Need programming services? Contact us on how to best serve your application with custom software services. Applications-related support is also available on an hourly basis by obtaining a quote and appointment time from our TTS group. This will ensure our undivided attention to your needs and expedite the solution to your software problem.

We have several support packages to help our customers with legacy software issues.